Contact information

CUSTOMER SUPPORT

"saintmontrale.com" is operated by Saint Montrale LLC, an Alabama limited liability company.

Email:
info@saintmontrale.com

Support hours:
Monday–Friday, 9:00 AM–6:00 PM Central Time,
excluding federal holidays.

Typical response time:
Within 1–2 business days.

RETURNS

Do not send products without receiving return authorization.

To request a return, email info@saintmontrale.com and include:

• Your full name
• Order number
• Email address used at checkout
• Product and size
• Reason for the return

Approved return requests will receive complete return instructions and the applicable return address.

Products sent without prior authorization may not be accepted.

ORDER ASSISTANCE

When contacting us about an order, include:

• Your full name
• Order number
• Email address used at checkout
• A brief description of the issue

Social-media direct messages are not monitored for customer service. Please use info@saintmontrale.com for all order-related support.