Privacy policy
Saint Montrale Privacy Policy
*Last updated: June 22, 2025*
At Saint Montrale (“we,” “us,” or “our”), your privacy and data security are of utmost importance. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase our products, or interact with our services.
By using our website or placing an order, you consent to the practices described in this policy.
1. Information We Collect
We collect several types of information to provide and improve our services:
Personal Information You Provide Directly
* Full name
* Email address
* Shipping and billing address
* Phone number
* Payment information (collected securely via Shopify’s payment processor)
* Account login credentials (if you create an account)
Information Collected Automatically
* IP address
* Browser type and version
* Device information (model, operating system)
* Pages visited and time spent on site
* Referral URLs and click paths
* Cookies and tracking technologies (see Cookie Policy below)
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2. How We Use Your Information
Your information helps us to:
* Process and fulfill your orders
* Communicate order updates, customer service, and support
* Personalize your shopping experience
* Send marketing communications (only if you opt-in)
* Analyze site usage and improve functionality
* Prevent fraud and secure our website
* Comply with legal obligations
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3. Sharing Your Information
We do **not** sell, trade, or rent your personal data to third parties.
We may share your information only with trusted service providers who assist us in operating our business, such as:
* Payment processors (e.g., Shopify Payments)
* Shipping and fulfillment partners
* Email marketing platforms
* Analytics providers
All service providers are contractually obligated to keep your data confidential and secure.
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4. Cookies & Tracking Technologies
We use cookies, web beacons, and similar tracking tools to:
* Enhance site navigation
* Remember your preferences
* Track marketing campaign performance
* Collect anonymous data for analytics
You can manage or disable cookies via your browser settings, but some features may not function properly if cookies are disabled.
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5. Your Rights & Choices
Depending on your location, you have rights regarding your personal data:
* **Access & Correction:** You can request access to the personal information we hold and ask for corrections.
* **Data Portability:** You may request your data in a portable format.
* **Opt-Out:** You can unsubscribe from marketing emails anytime by clicking the unsubscribe link or contacting us.
* **Deletion:** In certain cases, you may request deletion of your data (subject to legal and operational limits).
To exercise these rights, contact us at **info@saintmontrale.com**.
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6. Data Security
We implement industry-standard security measures to protect your data, including:
* Encryption of sensitive information
* Secure servers and firewalls
* Restricted access to personal data by authorized personnel only
While we strive to protect your information, no online transmission is 100% secure. We cannot guarantee absolute security but will notify you promptly if a breach occurs.
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7. Data Retention
We retain your personal information only as long as necessary to:
* Fulfill your orders and provide customer service
* Comply with legal and tax obligations
* Maintain records for legitimate business purposes
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8. International Users
If you are accessing our website or ordering from outside the United States, please be aware:
* Your information may be transferred and stored on servers located in the U.S.
* You consent to this transfer and processing by using our services.
* You are responsible for any customs, duties, or taxes imposed by your country.
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9. Children’s Privacy
Our website is not directed at children under 18 years old. We do not knowingly collect personal data from minors. If we discover that a minor has provided personal information, we will delete it promptly.
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10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the new policy on our website with an updated “Last updated” date.
Please review this policy periodically.
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## 11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact:
**Saint Montrale Privacy Team**
Email: info@saintmontrale.com
Address:
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at info@saintmontrale.com or contact us at 120 19th Street North, Birmingham, AL, 35203, US