Privacy policy
Saint Montrale LLC (“Saint Montrale,” “we,” “us,” or “our”) respects the privacy of visitors, customers, subscribers, and account holders who interact with SaintMontrale.com (the “Website”).
This Privacy Policy explains how we collect, use, disclose, retain, and otherwise process personal information when you:
- visit or interact with the Website;
- purchase or attempt to purchase a product;
- create or access a customer account;
- subscribe to ARCHIVE ACCESS;
- contact Saint Montrale;
- interact with our advertising, marketing, analytics, or related services; or
- otherwise use services made available through the Website.
This Privacy Policy should be read together with our Terms and Conditions, Refund Policy, Shipping Policy, and other policies made available through the Website.
Where consent is required for particular data practices, Saint Montrale relies on the privacy and consent controls presented through the Website rather than treating your mere use of the Website as consent.
The privacy choices and rights available to you may depend on your location and applicable law.
1. INFORMATION WE COLLECT
We may collect personal information in several ways:
A. information you provide directly to us;
B. information collected automatically when you interact with the Website;
C. information received from Shopify and other service providers that help operate the Website, process transactions, deliver products, provide analytics, prevent fraud, or support advertising and marketing.
2. INFORMATION YOU PROVIDE DIRECTLY
Depending on how you interact with Saint Montrale, you may provide information such as:
- your name;
- email address;
- shipping address;
- billing address;
- order information;
- customer account information;
- product selections;
- size or variant selections;
- customer support communications;
- return or refund information;
- marketing preferences;
- information submitted through ARCHIVE ACCESS;
- information you voluntarily provide when communicating with us.
You are not required to provide every type of personal information.
However, refusing to provide information that is necessary for a particular service may prevent us from completing an order, creating or accessing an account, responding to a request, processing a return, or providing another requested service.
3. CUSTOMER ACCOUNTS
Saint Montrale uses Shopify customer-account technology.
When customer accounts are available, Shopify and its authorized authentication systems may process information necessary to:
- authenticate you;
- verify your identity or email;
- establish or maintain your customer account;
- provide access to order history;
- maintain account security; and
- provide other customer-account functionality.
Saint Montrale does not create or store customer passwords through the Website theme.
Authentication may use passwordless email verification, Shop authentication, or other authentication methods made available through Shopify.
If you access Saint Montrale through a custom storefront ACCOUNT entrance, information such as your email address may be passed securely into Shopify’s customer authentication process.
Shopify remains responsible for the underlying Shopify customer authentication and session infrastructure.
4. ORDER AND TRANSACTION INFORMATION
When you place or attempt to place an order, information associated with the transaction may include:
- products purchased;
- product variants;
- quantities;
- purchase amount;
- currency;
- shipping information;
- billing information;
- order status;
- fulfillment information;
- refund or return information;
- payment status; and
- information used for fraud prevention.
Payments are processed through Shopify and authorized payment providers.
Saint Montrale does not use its Website theme as a payment-card storage system.
Payment providers may collect and process payment information according to their own privacy policies and legal obligations.
Saint Montrale may receive limited transaction and payment-related information necessary to administer orders, identify payment status, prevent fraud, issue refunds, and provide customer support.
5. ARCHIVE ACCESS AND MARKETING INFORMATION
If you voluntarily subscribe to ARCHIVE ACCESS, we may collect your email address and other information that you voluntarily provide through the applicable subscription form.
ARCHIVE ACCESS may be used to communicate information concerning:
- releases;
- product availability;
- private or early communications;
- Saint Montrale announcements;
- campaigns;
- restocks where applicable;
- other Saint Montrale marketing communications.
Subscribing to ARCHIVE ACCESS is separate from simply creating a customer account or placing an order.
Where consent is required by applicable law, marketing communications will be sent in accordance with the consent you provide.
You may unsubscribe from promotional email communications by using the unsubscribe mechanism included in those communications or by contacting us at:
info@saintmontrale.com
Unsubscribing from promotional communications does not prevent Saint Montrale or its service providers from sending non-promotional communications necessary to administer transactions, customer accounts, security, returns, shipping, or other requested services.
6. INFORMATION COLLECTED AUTOMATICALLY
When you interact with the Website, certain information may be collected automatically by Saint Montrale, Shopify, or authorized service providers.
Depending on your device, browser, privacy settings, location, and applicable consent choices, this information may include:
- Internet Protocol (IP) address;
- browser type;
- browser settings;
- operating system;
- device type;
- device identifiers;
- language;
- approximate geographic location derived from technical information;
- referring website or source;
- pages viewed;
- links or controls selected;
- product interactions;
- session activity;
- cart activity;
- checkout-related activity;
- date and time of visits;
- advertising or campaign attribution information;
- cookie identifiers;
- analytics information;
- information used to detect fraud, abuse, bots, or security threats.
Some of this information may qualify as personal information under applicable privacy law even when it does not directly identify you by name.
7. COOKIES AND SIMILAR TECHNOLOGIES
The Website may use cookies and similar technologies such as:
- local storage;
- pixels;
- tags;
- web beacons;
- software development technologies;
- device identifiers;
- other tracking or storage technologies.
These technologies may be used to:
- operate essential Website functionality;
- maintain security;
- remember preferences;
- maintain carts or sessions;
- authenticate users;
- measure Website activity;
- understand how visitors use the Website;
- measure advertising performance;
- attribute visits or purchases to marketing campaigns;
- personalize experiences where permitted;
- support advertising where permitted.
Certain cookies and similar technologies are necessary for the Website to function.
Other technologies may be used for preferences, analytics, or marketing depending on your location, applicable law, Saint Montrale’s configuration, and your privacy choices.
8. PRIVACY PREFERENCES
Saint Montrale provides a PRIVACY PREFERENCES interface through the Website.
Where available, this interface may allow you to review or modify choices concerning categories such as:
PREFERENCES
ANALYTICS
MARKETING
The exact privacy choices available to you may depend on:
- your location;
- applicable law;
- prior consent choices;
- Shopify Customer Privacy settings;
- Website configuration.
Where applicable, Saint Montrale uses Shopify Customer Privacy technology to record and respect privacy choices.
You may access PRIVACY PREFERENCES through the Website footer where that control is available.
Changing a privacy preference does not necessarily delete information previously collected where Saint Montrale or a service provider is legally permitted or required to retain that information.
9. DATA SHARING AND TARGETED ADVERTISING CHOICES
Depending on Saint Montrale’s advertising and Shopify configuration, certain Website activity may be disclosed to advertising, analytics, or technology providers for activities such as:
- measuring advertising effectiveness;
- attribution;
- audience measurement;
- personalization;
- targeted or interest-based advertising;
- fraud prevention;
- Website optimization.
Some privacy laws use terms such as “sale,” “sharing,” “targeted advertising,” or “cross-context behavioral advertising” in ways that may include certain advertising-related disclosures even when Saint Montrale does not receive money in exchange for the information.
Where required, eligible users may be provided with mechanisms to opt out of covered sale, sharing, or targeted-advertising activities.
These mechanisms may include a Shopify data-sharing opt-out page, Website privacy controls, or legally recognized browser-based signals where supported.
Saint Montrale does not interpret ordinary customer purchases as a sale of a customer’s personal information.
10. GLOBAL PRIVACY CONTROL
Where required by applicable law and supported through our Website infrastructure, legally recognized browser-based opt-out signals such as Global Privacy Control may be processed in connection with eligible sale, sharing, or targeted-advertising opt-out rights.
The treatment of such signals may depend on your jurisdiction and the Website’s privacy configuration.
11. ANALYTICS
Saint Montrale may use Shopify analytics and third-party analytics technologies to understand Website performance and visitor behavior.
Analytics may help us understand information such as:
- Website traffic;
- pages viewed;
- product interest;
- navigation patterns;
- device categories;
- acquisition sources;
- campaign performance;
- cart behavior;
- conversion performance;
- Website errors and performance.
Analytics information may be collected only when permitted based on applicable law, Website configuration, and privacy choices.
Saint Montrale may change analytics providers or measurement technologies over time.
Our Privacy Policy is intended to describe the categories and purposes of processing rather than permanently limit Saint Montrale to one analytics provider.
12. ADVERTISING AND MARKETING TECHNOLOGY
Saint Montrale may use advertising and marketing services provided by third parties.
These services may help Saint Montrale:
- measure advertisements;
- understand whether an advertisement led to a Website visit;
- understand whether marketing contributed to a purchase;
- create or measure advertising audiences;
- limit repeated advertisements;
- improve campaign performance;
- deliver advertising to potentially interested audiences where permitted.
Depending on configuration and applicable privacy choices, these providers may receive information such as:
- cookie or device identifiers;
- IP address;
- Website activity;
- product interactions;
- advertising attribution information;
- purchase or conversion information;
- other limited information necessary to provide advertising services.
Saint Montrale does not intentionally include customer passwords, verification codes, or similar authentication credentials in advertising-event data.
13. HOW WE USE PERSONAL INFORMATION
We may use personal information for purposes including:
A. Providing Products and Services
To:
- operate the Website;
- process orders;
- provide products;
- fulfill orders;
- process returns or refunds;
- provide customer accounts;
- respond to customer requests;
- provide customer support.
B. Communications
To:
- send order confirmations;
- provide shipping information;
- provide account communications;
- respond to inquiries;
- communicate material service information;
- provide marketing communications where permitted.
C. Security and Fraud Prevention
To:
- authenticate customers;
- prevent fraudulent transactions;
- protect accounts;
- detect misuse;
- identify suspicious activity;
- enforce Website policies;
- protect Saint Montrale, customers, and service providers.
D. Analytics and Improvement
To:
- understand Website usage;
- measure product interest;
- improve Website functionality;
- identify technical problems;
- understand customer journeys;
- evaluate marketing performance.
E. Advertising and Marketing
Where permitted, to:
- advertise Saint Montrale;
- measure advertising;
- personalize marketing;
- understand campaign effectiveness;
- create advertising audiences.
F. Legal and Compliance Purposes
To:
- comply with applicable laws;
- respond to lawful requests;
- maintain required records;
- enforce agreements;
- establish, exercise, or defend legal claims;
- comply with tax, accounting, fraud-prevention, and other legal obligations.
14. LEGAL BASES FOR PROCESSING WHERE APPLICABLE
Where laws such as the General Data Protection Regulation or similar requirements apply, Saint Montrale may process personal information under one or more legal bases depending on the particular activity.
These may include:
PERFORMANCE OF A CONTRACT
For processing necessary to provide products or services you requested, administer orders, provide customer accounts, fulfill purchases, or process returns.
CONSENT
Where you have provided valid consent for particular analytics, marketing, cookies, or other processing that requires consent.
LEGITIMATE INTERESTS
Where processing is reasonably necessary for legitimate business interests and those interests are not overridden by applicable privacy rights, such as Website security, fraud prevention, certain analytics, operational improvements, and protection of Saint Montrale’s legal rights.
LEGAL OBLIGATIONS
Where processing is necessary to comply with applicable legal, tax, accounting, regulatory, or law-enforcement obligations.
The legal basis used may depend on your location and the particular processing activity.
15. HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to categories of recipients including:
A. Shopify
Saint Montrale uses Shopify to operate its ecommerce Website and related services.
Shopify may process personal information to provide services such as:
- Website infrastructure;
- ecommerce functionality;
- checkout;
- customer accounts;
- payments;
- fraud prevention;
- analytics;
- privacy functionality;
- other Shopify services enabled by Saint Montrale.
Shopify processes information according to the terms and privacy practices applicable to its services.
B. Payment Providers
Payment processors, financial institutions, digital-wallet providers, and fraud-prevention providers may receive information necessary to authorize and administer payments.
C. Shipping and Fulfillment Providers
Carriers, fulfillment providers, logistics providers, and related services may receive information necessary to deliver orders.
D. Technology and Hosting Providers
We may use providers that support Website functionality, security, communications, infrastructure, analytics, storage, or related operations.
E. Advertising and Analytics Providers
Where permitted, advertising and analytics providers may receive information necessary to provide measurement, attribution, advertising, or analytics services.
F. Professional Advisors
We may disclose information to attorneys, accountants, consultants, insurers, or other professional advisors where reasonably necessary.
G. Government and Legal Authorities
We may disclose information when reasonably necessary to:
- comply with law;
- respond to valid legal process;
- cooperate with lawful investigations;
- enforce our rights;
- prevent fraud;
- protect the safety or rights of Saint Montrale, our customers, or others.
H. Business Transactions
If Saint Montrale is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar transaction, personal information may be disclosed or transferred as part of that transaction subject to applicable law.
16. SHOPIFY
Saint Montrale’s online store is powered by Shopify.
Shopify may process customer and visitor information in connection with its role in providing ecommerce, checkout, customer-account, payment, fraud-prevention, analytics, privacy, and related services.
Shopify may process information through infrastructure and service providers located in multiple jurisdictions.
Your interaction with Shopify-controlled services may also be governed by Shopify’s applicable privacy terms and policies.
17. SHOPIFY NETWORK INTELLIGENCE
Shopify offers technology known as Shopify Network Intelligence and related enhanced services.
If Saint Montrale has Shopify Network Intelligence enabled, Shopify may use certain customer and Website data together with data from other Shopify merchants to provide eligible enhanced services such as improved fraud protection, personalization, advertising functionality, and other Shopify features.
Where applicable, privacy choices made through properly integrated Shopify Customer Privacy mechanisms may affect how eligible information is used for these purposes.
This section applies only to the extent that Saint Montrale has enabled the relevant Shopify feature.
18. THIRD-PARTY WEBSITES AND SERVICES
The Website may contain links to or integrations with third-party websites, social networks, payment providers, authentication providers, or other services.
If you choose to interact with a third party, that third party may collect or process information independently under its own terms and privacy policy.
Saint Montrale does not control the independent privacy practices of third parties.
You should review the privacy practices of third-party services you choose to use.
19. SOCIAL MEDIA
Saint Montrale may maintain accounts or links associated with third-party social media services.
If you click a social-media link or otherwise interact with Saint Montrale through a social platform, the platform may collect or receive information according to its own privacy practices.
Your use of those platforms is governed by the privacy settings, terms, and policies of the applicable platform.
20. PERSONAL INFORMATION RETENTION
Saint Montrale retains personal information for as long as reasonably necessary for the purposes for which it was collected and as required or permitted by applicable law.
Retention periods may depend on factors such as:
- whether you maintain an account;
- whether an order or transaction exists;
- customer-service needs;
- fraud-prevention needs;
- contractual obligations;
- legal disputes;
- accounting requirements;
- tax requirements;
- regulatory obligations;
- consent status;
- applicable limitation periods.
When information is no longer reasonably necessary, it may be deleted, anonymized, or otherwise handled in accordance with applicable law and our service-provider systems.
Certain information may be retained after a deletion request when retention is permitted or required for legal, security, fraud-prevention, transaction, accounting, dispute-resolution, or other legitimate purposes.
21. SECURITY
Saint Montrale and the service providers used to operate the Website employ measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission, storage system, ecommerce platform, or security system can be guaranteed to be completely secure.
You should take reasonable precautions to protect:
- your email account;
- devices;
- customer account access;
- verification codes;
- other authentication information.
Do not provide account verification codes or other authentication information to unauthorized persons.
22. INTERNATIONAL PROCESSING AND TRANSFERS
Saint Montrale operates from the United States and uses service providers that may process information in the United States and other countries.
As a result, personal information may be transferred to, stored in, or processed in jurisdictions different from the jurisdiction in which you live.
Where applicable law requires protections for international transfers of personal information, Saint Montrale and its service providers may rely on legally recognized transfer mechanisms or other safeguards as applicable.
23. YOUR PRIVACY RIGHTS
Depending on where you live and the law applicable to Saint Montrale’s processing of your information, you may have rights concerning your personal information.
These may include the right to:
- request access to personal information;
- request information about categories of personal information collected;
- request information about sources of personal information;
- request information about purposes of processing;
- request information about categories of recipients;
- request correction of inaccurate information;
- request deletion of personal information;
- request restriction of certain processing;
- object to certain processing;
- obtain certain personal information in a portable format;
- withdraw consent where processing is based on consent;
- opt out of certain sale, sharing, targeted advertising, or profiling activities where applicable;
- limit certain uses or disclosures of sensitive personal information where applicable;
- appeal certain decisions where applicable;
- lodge a complaint with an appropriate privacy or data protection authority;
- exercise applicable privacy rights without unlawful discrimination.
These rights are not absolute.
Exceptions may apply under applicable law.
24. PRIVACY REQUESTS
To submit a privacy request, contact:
info@saintmontrale.com
Please state that your message concerns a PRIVACY REQUEST and describe the right you wish to exercise.
We may need information reasonably necessary to verify your identity and prevent unauthorized access to another person’s information.
We will use information submitted for verification only as reasonably necessary to verify and process the request.
Where applicable law permits an authorized agent to make a request on your behalf, we may require evidence of the agent’s authority and may need to verify your identity directly.
We will respond within the period required by applicable law.
25. CALIFORNIA PRIVACY RIGHTS
If California privacy law applies to Saint Montrale’s processing of your personal information, California residents may have additional rights.
Depending on applicable law and circumstances, these may include:
- the right to know categories and specific pieces of personal information collected;
- the right to know categories of sources;
- the right to know business or commercial purposes for collection, use, sale, or sharing;
- the right to know categories of third parties to whom information is disclosed;
- the right to request deletion;
- the right to request correction;
- the right to opt out of covered sale or sharing of personal information;
- the right to limit certain uses or disclosures of sensitive personal information where applicable;
- the right not to receive unlawful discriminatory treatment for exercising privacy rights.
For purposes of California privacy law, certain disclosure of identifiers, device data, internet activity, commercial information, or similar information to advertising technology providers may potentially constitute “sharing” or another regulated disclosure depending on the circumstances.
Where required, Saint Montrale provides eligible consumers with an appropriate data-sharing opt-out mechanism.
You may also contact:
info@saintmontrale.com
to submit an applicable California privacy request.
Saint Montrale does not knowingly sell personal information in exchange for money as an ordinary part of its business.
However, certain advertising or analytics disclosures may be treated differently under particular privacy statutes, which is why eligible opt-out mechanisms may be provided where required.
26. OTHER U.S. STATE PRIVACY RIGHTS
Residents of certain U.S. states may have privacy rights under state privacy laws where those laws apply to Saint Montrale.
Depending on the applicable jurisdiction, rights may include:
- access;
- correction;
- deletion;
- portability;
- opt-out of targeted advertising;
- opt-out of certain sales or sharing;
- opt-out of certain profiling;
- appeal of certain privacy-request decisions.
To exercise a right that applies to you, contact:
info@saintmontrale.com
Saint Montrale will process valid requests according to applicable law.
27. EUROPEAN ECONOMIC AREA, UNITED KINGDOM, AND SIMILAR PRIVACY RIGHTS
Where applicable data protection law provides these rights, individuals may be entitled to:
- access personal information;
- correct inaccurate personal information;
- request erasure;
- restrict processing;
- object to processing;
- receive certain personal information in a portable format;
- withdraw previously provided consent;
- object to direct marketing;
- lodge a complaint with a competent data protection authority.
Where processing is based on consent, withdrawal of consent does not make processing that occurred before withdrawal unlawful.
Where applicable, you may submit a request by contacting:
info@saintmontrale.com
Saint Montrale may request additional information reasonably necessary to verify your identity.
Nothing in this section creates a right that does not otherwise apply under applicable law.
28. MARKETING CHOICES
You may opt out of Saint Montrale promotional emails by:
- clicking the unsubscribe link provided in an eligible marketing email; or
- contacting info@saintmontrale.com.
Opting out of promotional communications does not prevent transactional or service communications concerning:
- orders;
- shipping;
- returns;
- refunds;
- security;
- customer accounts;
- responses to requests;
- legal or administrative matters.
29. CHILDREN’S PRIVACY
The Website is not directed to children under 13 years of age.
Saint Montrale does not knowingly collect personal information online from children under 13 in a manner prohibited by the Children’s Online Privacy Protection Act or other applicable law.
If we learn that personal information has been collected from a child in circumstances requiring deletion or parental authorization, we will take appropriate steps consistent with applicable law.
If you believe a child has provided personal information to Saint Montrale inappropriately, contact:
info@saintmontrale.com
30. DO NOT TRACK
Some browsers provide a “Do Not Track” or similar signal.
Because legal and technical standards concerning traditional Do Not Track signals are not uniformly established, the Website may not respond to every traditional Do Not Track signal.
This does not affect Saint Montrale’s handling of legally recognized opt-out preference signals such as Global Privacy Control where applicable and supported.
31. CHANGES TO THIS PRIVACY POLICY
Saint Montrale may update this Privacy Policy from time to time to reflect:
- changes to the Website;
- changes to products or services;
- changes to technology;
- changes to service providers;
- changes to privacy practices;
- changes to legal or regulatory requirements.
When this Privacy Policy is updated, the revised version will be posted on the Website and the “Last Updated” date will be changed.
Where applicable law requires additional notice or consent for a material change, Saint Montrale will provide that notice or obtain that consent as required.
32. CONTACT US
If you have questions concerning this Privacy Policy, Saint Montrale’s privacy practices, or an applicable privacy request, contact:
SAINT MONTRALE LLC
Email: info@saintmontrale.com
Last Updated: August 11, 2026