Terms of service
TERMS AND CONDITIONS OF USE OF THE WEBSITE
Last Updated: August 11, 2026
Welcome to saintmontrale.com (the “Website”).
The Website is operated by Saint Montrale LLC (“Saint Montrale,” “we,” “us,” or “our”).
These Terms and Conditions of Use (the “Terms”) govern your access to and use of the Website and the features, content, account functions, communications, and other services made available through the Website (collectively, the “Services”).
Please read these Terms carefully before using the Website.
By accessing or using the Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and by the policies referenced in them. If you do not agree to these Terms, you should not access or use the Website or Services.
We may revise these Terms from time to time. When we do, we will post the updated version on the Website and revise the “Last Updated” date above. Your continued use of the Website following the effective date of revised Terms constitutes acceptance of the revised Terms to the extent permitted by applicable law.
Nothing in these Terms limits any rights or remedies that cannot lawfully be limited or waived under applicable consumer protection law.
1. ACCESS TO THE WEBSITE AND CUSTOMER ACCOUNTS
1.1 Access
You are responsible for obtaining the equipment, software, internet connection, and other resources necessary to access the Website.
We do not guarantee that the Website, or any particular part of it, will always be available or uninterrupted. We may modify, suspend, restrict, discontinue, or withdraw any part of the Website or Services when reasonably necessary.
1.2 Customer Accounts
Where customer account functionality is available, you may use the account features offered through the Website and our commerce platform.
Customer authentication may be provided through Shopify or other authorized authentication providers and may include passwordless email verification, Shop authentication, or other supported methods.
You are responsible for maintaining control of the email account, device, credentials, verification methods, and other information used to authenticate your customer account.
You must not access or attempt to access another person’s customer account without authorization.
If you believe your account or authentication method has been compromised or used without authorization, contact us promptly at info@saintmontrale.com.
Information you provide in connection with your account must be accurate, current, and not misleading.
1.3 Eligibility
You may use the Website only if you have the legal capacity to enter into these Terms under the laws applicable to you.
If you are below the age of majority in your jurisdiction, you should use the Website only with the involvement and permission of a parent or legal guardian where required by law.
2. PRIVACY, COOKIES, AND DATA
Our Privacy Policy explains how personal information may be collected, used, disclosed, retained, and otherwise processed in connection with the Website and Services.
Please review our Privacy Policy before providing personal information through the Website.
The Website may use cookies, pixels, local storage, and similar technologies for functions such as:
- operating the Website;
- remembering preferences;
- measuring Website performance and usage;
- analytics;
- fraud prevention and security;
- advertising and marketing where permitted.
Where applicable, privacy and tracking choices may be managed through the PRIVACY PREFERENCES interface available on the Website.
The availability of particular privacy choices and whether consent is required may depend on applicable law, your location, and the Website’s privacy configuration.
3. PERMITTED AND PROHIBITED USE OF THE WEBSITE
You may use the Website only for lawful personal purposes and in accordance with these Terms.
You agree that you will not:
a. provide false, fraudulent, inaccurate, or misleading information;
b. impersonate another individual or entity;
c. access another person’s account without authorization;
d. use the Website for fraudulent purchases, payment fraud, chargeback abuse, identity theft, or other unlawful activity;
e. interfere with, damage, disable, disrupt, overload, or impair the Website or any system connected to it;
f. circumvent, bypass, probe, disable, or attempt to defeat security, authentication, rate-limiting, inventory, fraud-prevention, or access-control measures;
g. use unauthorized bots, scripts, crawlers, scraping systems, automated purchasing systems, or similar technology to access, reserve, purchase, extract, reproduce, or monitor Website content or inventory, except for ordinary search-engine indexing or technology expressly authorized by us;
h. attempt to obtain data, source code, files, customer information, confidential information, or other materials that have not intentionally been made available to you;
i. introduce viruses, malicious code, malware, ransomware, spyware, corrupted files, or other harmful technology;
j. use the Website in violation of any applicable law or regulation;
k. use the Website to infringe, misappropriate, or violate the intellectual property, privacy, publicity, contractual, or other rights of another person;
l. copy, reproduce, modify, distribute, republish, commercially exploit, or create derivative works from Website content except as expressly permitted by these Terms or applicable law;
m. attempt to reverse engineer or improperly access software, technology, systems, or services used to operate the Website; or
n. assist or encourage another person to engage in conduct prohibited by these Terms.
We may restrict, suspend, or terminate access to the Website or Services where we reasonably believe a user has violated these Terms, threatened Website security, engaged in fraudulent or abusive conduct, or where restriction is otherwise reasonably necessary to protect Saint Montrale, our customers, or third parties.
4. PRODUCTS, ORDERS, AND STORE POLICIES
Products displayed through the Website may be offered in limited quantities and may become unavailable without notice.
Product availability, inventory, sizes, colors, prices, descriptions, imagery, and other product information may change.
We make reasonable efforts to present product information accurately. However, colors and certain visual characteristics may appear differently depending on your device, display, lighting, browser, or other factors.
Placing an item in your cart does not necessarily reserve that item.
Submitting an order does not guarantee acceptance of the order.
We may decline or cancel an order where reasonably necessary, including in cases involving suspected fraud, pricing or inventory errors, unauthorized transactions, Website errors, violation of these Terms, or other legitimate business reasons. If we cancel an order after payment has been collected, any refund due will be handled through the applicable payment method and according to applicable law.
Purchases are also subject to the policies displayed on the Website, including our:
Refund Policy
Shipping Policy
Privacy Policy
Those policies are incorporated into these Terms by reference.
If a policy specifically addressing returns, refunds, shipping, or privacy conflicts with a more general provision in these Terms concerning the same subject, the more specific policy will control for that subject to the extent permitted by law.
No fixed return period, shipping period, or “all sales final” rule is stated in these Terms. Those matters are governed by the current Refund Policy, Shipping Policy, and applicable product information so that these Terms do not contradict the policies actually displayed to customers.
5. PRICING AND PAYMENT
Prices displayed on the Website are shown in the currency indicated during the shopping experience.
Taxes, shipping charges, duties, or other amounts may apply depending on the order, destination, market, and checkout configuration.
The final amounts applicable to an order are presented during the checkout process.
Payments are processed through Shopify and/or authorized payment providers made available through the checkout.
We do not independently control every feature, eligibility requirement, authorization decision, or service offered by third-party payment providers.
Payment authorization may be refused or delayed by your financial institution, payment provider, fraud-prevention system, or other service provider.
You are responsible for providing accurate billing and payment information.
6. ELECTRONIC COMMUNICATIONS
Certain Services are provided electronically.
You agree that we may send communications necessary to provide or administer the Services, such as communications concerning:
orders;
payments;
shipping;
returns;
customer accounts;
security;
customer support;
important Website or policy updates.
These service-related communications are distinct from promotional marketing communications.
Where required, promotional email or other marketing communications will be sent subject to applicable consent and opt-out requirements.
Subscription to ARCHIVE ACCESS or another promotional communication service is separate from simply using the Website or maintaining a customer account.
7. INTELLECTUAL PROPERTY
The Website and its contents include materials such as:
the SAINT MONTRALE name and wordmarks;
brand identifiers;
product names;
product designs and creative works;
photographs;
campaign materials;
graphics;
artwork;
video;
text;
page layouts;
design elements;
logos;
software;
code;
audio; and
other content.
Such materials are owned by, licensed to, or otherwise lawfully used by Saint Montrale and may be protected by copyright, trademark, trade dress, design, unfair competition, and other intellectual property laws.
Nothing on the Website grants you ownership of any Saint Montrale intellectual property.
You may access and view Website content for your personal, non-commercial use.
Except where expressly permitted by law or authorized by us in writing, you may not:
copy;
reproduce;
republish;
sell;
license;
distribute;
modify;
publicly display;
commercially exploit;
create derivative works from; or
otherwise use
Website content for commercial purposes.
You may not use Saint Montrale names, marks, logos, product imagery, campaign materials, or other protected brand materials in a manner that falsely suggests sponsorship, affiliation, approval, or endorsement.
All rights not expressly granted are reserved.
8. MATERIALS AND COMMUNICATIONS SUBMITTED TO SAINT MONTRALE
You may communicate with us through email, forms, account features, customer support, social media, or other channels.
You remain responsible for content and materials you voluntarily provide to us.
You represent that you have the right to provide any material you submit and that your submission does not violate the rights of another person or applicable law.
Do not send confidential business information, proprietary design concepts, trade secrets, or other materials that you expect us to treat as confidential unless we have expressly agreed in writing to receive them on a confidential basis.
Personal information submitted to us is handled according to our Privacy Policy.
Where you voluntarily provide content specifically for publication, promotion, collaboration, reposting, campaign use, or another clearly identified business purpose, you grant Saint Montrale a non-exclusive, worldwide, royalty-free license to use that content for the purpose for which it was submitted, subject to any separate written agreement governing that content.
We may remove or decline materials that violate these Terms or applicable law.
9. THIRD-PARTY SERVICES AND LINKS
The Website may interact with or contain links to services operated by third parties.
These may include services related to:
Shopify;
customer authentication;
payment processing;
shipping or fulfillment;
social media;
analytics;
advertising; or
other technologies.
We do not control every third-party website or service.
A link to or integration with a third party does not necessarily mean Saint Montrale endorses every statement, product, service, policy, or practice of that third party.
Your use of third-party services may also be subject to that third party’s own terms and privacy practices.
Access third-party websites and services at your own discretion.
10. WEBSITE AVAILABILITY AND INFORMATION
We make reasonable efforts to maintain the Website and provide accurate information.
However, the Website may occasionally contain:
technical errors;
typographical errors;
inaccuracies;
incomplete information;
outdated information; or
temporary service interruptions.
We may correct errors, update information, modify content, or make Website changes where reasonably necessary.
We do not guarantee that every Website function will operate continuously or without error.
Maintenance, service providers, internet failures, cybersecurity incidents, natural events, governmental actions, or circumstances beyond our reasonable control may affect Website availability.
11. DISCLAIMER OF WARRANTIES
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND WEBSITE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
WE DO NOT WARRANT THAT THE WEBSITE WILL ALWAYS BE AVAILABLE, UNINTERRUPTED, ERROR-FREE, SECURE, OR COMPLETELY FREE FROM HARMFUL COMPONENTS.
TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES THAT MAY OTHERWISE ARISE REGARDING THE WEBSITE OR SERVICES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, EXCEPT FOR WARRANTIES OR RIGHTS THAT CANNOT LAWFULLY BE DISCLAIMED.
THIS SECTION DOES NOT REMOVE OR LIMIT ANY WARRANTY, REMEDY, OR CONSUMER RIGHT THAT APPLICABLE LAW DOES NOT ALLOW US TO EXCLUDE.
PRODUCT-SPECIFIC RIGHTS, WARRANTIES, AND REMEDIES MAY ALSO ARISE UNDER APPLICABLE LAW AND THE POLICIES GOVERNING YOUR PURCHASE.
12. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SAINT MONTRALE LLC AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, SERVICE PROVIDERS, AND AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR SERVICES.
THIS MAY INCLUDE, TO THE EXTENT PERMITTED BY LAW, DAMAGES ARISING FROM:
WEBSITE INTERRUPTIONS;
DATA LOSS;
UNAUTHORIZED THIRD-PARTY ACTIVITY;
MALICIOUS SOFTWARE;
THIRD-PARTY SERVICES;
RELIANCE ON WEBSITE INFORMATION; or
OTHER EVENTS OUTSIDE OUR REASONABLE CONTROL.
Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law, including liability that cannot legally be waived or restricted.
Nothing in these Terms affects mandatory consumer rights available to you under applicable law.
13. INDEMNIFICATION
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Saint Montrale LLC and its owners, officers, employees, contractors, service providers, and affiliates from third-party claims, liabilities, losses, damages, costs, and reasonable legal expenses arising from:
your unlawful use of the Website;
your material violation of these Terms;
your violation of another person’s intellectual property or other rights; or
content or materials you submit where you did not have the right to submit them.
This section does not require you to indemnify Saint Montrale for conduct for which indemnification cannot lawfully be required.
14. SUSPENSION AND TERMINATION
We may restrict, suspend, or terminate access to all or part of the Website or Services where reasonably necessary because of:
a violation of these Terms;
suspected fraud or abuse;
security concerns;
unauthorized access;
conduct that may harm Saint Montrale, another user, or a third party;
legal or regulatory requirements; or
discontinuation of a Service.
Termination of access does not eliminate rights or obligations that by their nature are intended to survive termination, including intellectual property provisions, disclaimers, limitations of liability, and provisions concerning disputes.
15. GOVERNING LAW AND JURISDICTION
These Terms and disputes concerning your access to or use of the Website will be governed by the laws of the State of Alabama, without regard to conflict-of-laws principles, except where applicable consumer law requires otherwise.
Subject to any rights you may have under mandatory consumer protection law, disputes arising from or relating to these Terms or the Website will be subject to the jurisdiction of the appropriate state or federal courts located in Alabama.
Nothing in this section prevents a consumer from exercising rights that applicable law does not permit the parties to waive or restrict.
16. SEVERABILITY
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the greatest extent legally permitted, and the remaining provisions will remain in effect.
17. NO WAIVER
Our failure to enforce any provision of these Terms on one occasion does not waive our right to enforce that provision or another provision later.
18. ENTIRE AGREEMENT AND RELATED POLICIES
These Terms, together with the policies and terms expressly incorporated into them, constitute the agreement governing your use of the Website and Services concerning the subjects addressed here.
Our current:
Privacy Policy
Refund Policy
Shipping Policy
remain separate policies and continue to apply according to their terms.
Nothing in these Terms should be interpreted to override mandatory rights provided by applicable law.
19. CHANGES TO THESE TERMS
We may amend these Terms when reasonably necessary, including to reflect:
changes to the Website or Services;
changes to our business practices;
new features;
legal or regulatory developments;
security requirements; or
changes to third-party services used by the Website.
The updated Terms will be posted on the Website with a revised “Last Updated” date.
Where applicable law requires additional notice or consent for a material change, we will provide it in the manner required.
20. CONTACT
Questions concerning these Terms or the Website may be directed to:
SAINT MONTRALE LLC
Email: info@saintmontrale.com